Viewing Film Images on Familysearch.org

In 2017, Familysearch.org changed our access to their film catalog that they have for genealogical records. They made digital images for the records on most of their films and allowed us to view them on computers from various locations.

We can determine where we can view the digital image by finding the film in the film catalog, and looking at the icon on the far right will tell us where to view the film. If there is a roll of film, we can view the film only at the Family History Library in Salt Lake City, Utah. If there is a small camera-shaped icon on the far right, we can view the film online. If there is a key over the camera, we cannot view the image at our present location. Clicking on the camera icon will tell us where to view the digital images of the records. If the key is missing above the camera, we can click on the key icon, and the digital images of the records will appear. If the key is above the icon, one of three error messages will appear when we click on the camera icon:

  1. To view these images, do one of the following: Access the site at a family history center or Affiliated Library.
  2. To view these images, do one of the following: Access the site at a family history center.
  3. You may be able to view this image by visiting one of our partners’ sites or the legal record custodian (fees may apply). Note this replaces an earlier error message that indicated that the image could be viewed at a Family History Center but only to Church Members. (Basically, this option means that you can view the images only on the films in Salt Lake City.)

My strategy is first to try to view the film from home. If available from home, my research will progress faster because this is the most convenient option.  If the key is above the camera icon, click on the icon to see where you need to go to view the digital images for the film and plan your trip.

I try to visit affiliated libraries because they usually have hours and locations that are more convenient. Before visiting a Family History Center, I review their hours and site instructions very carefully because some are open only by appointment. I also have the phone number for the Family Center with me, because entry to the building may be a challenge.

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